BE Unit 7 – Ways of Being Diplomatic Quiz
This quiz has 10 questions, each requiring a different type of answer. The quiz serves as a recap of the lesson and as a test to check what you have understood and which parts you need to give more attention to.
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Question 1 of 10
1. Question
Question1
What feelings did Susan have during her meeting with the new CEO of Bartlet Automotive? Choose all the correct options.CorrectIncorrect -
Question 2 of 10
2. Question
Question 2
If we are polite and diplomatic, we can find compromises and reach agreements without risking losing clients.
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Question 3 of 10
3. Question
Question 3
Match the beginnings with the correct endings of these sentences:
Sort elements
- satisfied with this arrangement.
- dissatisfied with this arrangement.
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We are not completely
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We are
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Question 4 of 10
4. Question
Question 4
Which of the two options in question 3 is the most diplomatic?
a. ‘We are dissatisfied with this arrangement.’
b. ‘We are not completely satisfied with this arrangement.’CorrectIncorrect -
Question 5 of 10
5. Question
Question 5
Match the strategies used in ‘We are not completely satisfied with this arrangement’ with the resulting effects.
Sort elements
- Presents inclusiveness and moves the focus away from you personally
- Uses a positive adjective instead of a negative one and allows space for negotiation
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'We'
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'not completely satisfied'
CorrectIncorrect -
Question 6 of 10
6. Question
Question 6
Match the beginnings with the correct endings of these sentences:Sort elements
- expect us to comply with this?!
- find this somewhat difficult to comply with.
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You don't really
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I'm afraid that we would
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Question 7 of 10
7. Question
Question 7
Which of the two options in question 6 is the most diplomatic?
Option A – You don’t really expect us to comply with this?!
Option B – I’m afraid that we would find this somewhat difficult to comply with.CorrectIncorrect -
Question 8 of 10
8. Question
Question 8
Match the strategies used in ‘I’m afraid that we would find this somewhat difficult to comply with’ with the resulting effects.
Sort elements
- Acts as a softener and prepares the listener for bad news.
- Not completely
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I'm afraid
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Somewhat
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Question 9 of 10
9. Question
Question 9 – Complete the below sentence:
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We understood that we be able to make payments by installments.
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Question 10 of 10
10. Question
Questions 10
Would + infinitive draws upon 2nd conditional strategies to make a statement sound more hypothetical and, therefore, more open to negotiations.
CorrectIncorrect